Dunes
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Frequently Asked Questions
What makes Prevel luggage different?
Prevel stands for durability, design and distinction. Our hard shell luggage is made in India, inspired by precision and built for next level adventures.
What is your return policy?
We offer a hassle-free return or exchange within 15 days of delivery, provided the luggage is unused and in original packaging. Visit our Returns page for more details.
Is there a warranty on Prevel luggage?
Yes. All Prevel luggage comes with a 5-year limited warranty covering manufacturing defects in material and workmanship. Learn more on our Warranty page.
How do I contact customer support?
Reach us via the Contact Us page or email us at support@prevel.in. We typically respond within 24–48 hours.